About this documentation
Online help
Further online help
Logging in and logging out
Forced password changes
Minimum requirements for passwords
Limited number of log in attempts
Resetting your password
User interface and menu navigation
Navigating and defining settings
Searching and filtering in lists
Starting calls from lists
Editing General Settings
Defining general settings
Configuring the provisioning of SIP phones
Displaying the administrative password for certified Yealink SIP phones
Defining the log in settings
Defining an email server
Defining the voicemail settings
Defining Remote Connector settings
Synchronizing intersite connections
Setting music on hold
Distributing software to clients or devices
Distributing SwyxIt! or NetPhone Client to Users
Distributing firmware to certified SIP phones
Defining client settings for all Users
Accessing SwyxWare Administration
Licensing
Online Licensing
Feature Profiles
Additional functions
Evaluation Installation
Functions in Detail
Billing
Licensing via license key
SwyxWare for DataCenter Licensing Procedure
User license
Licenses for Clients
Licensing of data channels
Options and Option Packs
Scope of functions in SwyxWare for DataCenter and SwyxON
SwyxWare Option packs at a glance
Licensing of the SwyxWare variants at a glance
Retrieving license information
Feature Profile name
Number of licensed Feature Profiles
Number of currently used Feature Profiles
Number of licensed, unused Feature Profiles
Date from which the license loses its validity, i.e. the corresponding Feature Profiles are deactivated.
Name of the feature
Number of licensed features
Number of currently used features
Number of licensed, unused features
Date from which the license loses its validity, i.e. the corresponding features are deactivated.
Name of the feature
Number of licensed features
Number of currently used features
Number of licensed, unused features
Date from which the license loses its validity, i.e. the corresponding functions are deactivated.
Starting the evaluation mode
Creating a license activation key
Assigning Feature Profiles
Name of the feature
Number of licensed features
Number of currently used features
Number of licensed, unused features
Name of the product
Number of permanent licenses for the product
Number of licenses for a time-limited installation
Exact designation of the product
Permanent or temporary
Number of licenses for the product
Creating and editing Locations
Creating Locations
Editing the Location settings
Limiting the number of calls between Locations
Deleting Locations
Trunks
Viewing the Trunk settings
Creating and editing Users
Administration profiles
Administrators in SwyxWare for DataCenter and SwyxON
Creating Users
Editing Users’ general settings
Editing the authentification settings
Editing the SIP settings
Editing the encryption settings
Defining call and status signaling
Generating Remote Connector client certificates
Defining rights
Setting telephony settings
Defining client settings for selected Users
Defining status signaling via device
Defining settings for lists und buttons
Activating conversation recordings
Editting shortcut keys
Defining the skin
Editing the call signaling settings
Defining ring tones
Display Swyx Mobile configuration and configure Swyx Mobile
Editing the Personal Phonebook
Deleting Users
Creating and editing Groups
Creating Groups
Editing the general settings for Groups
Editing the assignment of Users to Groups
Editing numbers for Groups
Adding alternative numbers for Groups
Editing the signaling settings for Groups
Deleting Groups
Creating and editing conference rooms
Creating Conference Rooms
Editing numbers for Conference Rooms
Deleting Conference Rooms
Creating and editing Desk Phones
Creating Desk Phones
Importing Desk Phones
Transferring Desk Phones
Editing settings for certified Desk Phones
Editing the SwyxPhone settings
Connecting SwyxPhones to SwyxServer
Deleting Desk Phones
Global Phonebook
Exporting the Phonebook
Importing a Phonebook
Creating phonebook entries
Editing phonebook entries
Deleting Phonebook entries
Call Detail Records (CDR)
Editing the CDR settings
Exporting Call Detail Records
Deleting Call Detail Records
File Format
Examples for CDR
CDR for a Simple Internal Call
CDR for an External Call
CDR for a Call with Call Routing
CDR for a Transferred Call
Swyx Control CenterDocumentation
CDR for a Transferred Call
00001
00002
00003
GeneralSettings
GeneralSettings-System-GeneralSettings
GeneralSettings-System-Authentication
GeneralSettings-System-Login
GeneralSettings-System-SmtpSettings
GeneralSettings-Voicemail
GeneralSettings-System-RemoteConnector
GeneralSettings-System-QrCode-Android
GeneralSettings-System-QrCode-IOS
GeneralSettings-System-ConnectedSites
GeneralSettings-System-MusicOnHold
GeneralSettings-Firmwares
GeneralSettings-Firmwares-Edit
GeneralSettings-GlobalClientPreferences-SwixIt
GeneralSettings-GlobalClientPreferences-Sip
GeneralSettings-LicensesAndFeatures
Locations
Connections
Locations-Create
Locations-Edit-Location
Locations-Edit-Numbers
Trunks-TrunksList
Trunks-TrunkGroups
Users
Users-Create
Users-Edit-General
Users-Edit-Authentication
Users-Edit-SipAuthentication
Users-Edit-Encryption
Relationships-Add
Users-Edit-Relationships
Users-Edit-RemoteConnector
Users-Edit-Rights
CallForwarding-Edit-Unconditional
CallForwarding-Edit-NoReply
CallForwarding-Edit-Busy
CallForwarding-Edit-StandardVoicemail
CallForwarding-Edit-RemoteInquiry
Switches
Buttons-Edit-GeneralSettings
Buttons-Edit-SpeedDials
Buttons-Edit-LineKeys
Numbers-Edit-Numbers-Fax
Numbers-Edit-FaxForwarding
Numbers-FaxForwarding-Email-Add
Numbers-FaxForwarding-Printer-Add
Numbers-Edit-CtiConfiguration
UserClientPreferences-General
GeneralSettings-System-LoginDevice
UserClientPreferences-LoginDevice
UserClientPreferences-Lists
UserClientPreferences.Recordings
UserClientPreferences-Shortcuts
UserClientPreferences-Skins
UserClientPreferences-Ringing
UserClientPreferences-Sounds
Users-Edit-RemoteConnector-QrCode-IOS
Users-Edit-RemoteConnector-QrCode-Android
PersonalPhonebook
Groups
Groups-Create
Numbers-Edit
Numbers-Add
Groups-Edit-Details
Numbers-Edit-Numbers-Voice
Numbers-Edit-AlternativeNumbers
Numbers-AlternativeNumber-Select
Groups-Edit-Members
GeneralSettings-ConferenceRooms
DeskPhones
DeskPhones-Create
DeskPhones-Import
DeskPhones-Move
Deskphones-Edit-Phone
Buttons-Edit-SpeedDial
PhoneBook-Select
Deskphones-Edit-AddKeyModule
Deskphones-Edit-KeyModule
Users-Edit-SwyxPhoneAuthentication
Deskphones-SearchSwyxPhones
PhoneBook
PhoneBook-Export
PhoneBook-Import
PhoneBook-Create
PhoneBook-Edit
CallDetailRecords-Configuration
CallDetailRecords-Export
CallDetailRecords-Delete
Home-Admin