help Editing General Settings › Defining Remote Connector settings
Defining Remote Connector settings
Via Remote Connector you can establish a connection with SwyxServer if you are outside your company network (LAN or VPN). Encryption is ensured via TLS. Digital X.509 certificates are used to establish a secure Remote Connector connection. For this purpose, SwyxIt! Users need a valid client certificate, which they can generate in Swyx Control Center, see Generating Remote Connector client certificates. See also the SwyxWare Documentation for Administrators, chapter “Cross-network connections” and section “Configuring SwyxWare”.
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In SwyxON you cannot edit the Remote Connector settings.
Additionally you can display the Swyx Mobile configuration via Swyx Control Center and call the URL to configure your Swyx Mobile Client. See also Display Swyx Mobile configuration and configure Swyx Mobile.
To define Remote Connector settings for Mobile Clients 
1 In the menu, select “General Settings | System”.
2 Click on the “Remote Connector” tab.
Label
Explanation
Activate remote access
If support for direct internet connections to the clients is required, activate the check-box.
Authentication server
Enter the public server address (FQDN or IP address) and the port in the respective fields, so that the clients can access SwyxServer via the internet. The registered public address of the authentication service must be configured within the respective settings on the Client computers.
If you use a different standard port and not 9101, it has to be explicitly input in the Client settings.
See also theSwyxWare Documentation for Administrators, chapter “Connections with the Swyx Mobile and macOS Clients”.
Authentication port
Enter the port, so that the Swyx Mobile clients can access SwyxServer via the internet.
Remote Connector server
Enter the public server address of the Remote Connector server. The standard ports are 16203 or 57203.
See also the SwyxWare Documentation for Administrators, chapter “Internet connection via SwyxRemoteConnector”.
Remote Connector port
Enter the Remote Connector server port.
3 Click on “Save”.
To display the Swyx Mobile configuration for all Users 
1 In the menu, select “General Settings | System”.
2 Click on the “Remote Connector” tab.
3 Click on or .
Label
Explanation
Internal server
SwyxServer address
External server
Remote Connector address
Server type
Determined automatically by the installation
Connection mode
Auto (default)
The available network is automatically set
Standard
Internet
Connection type
Business (default)
Data transmission via VoIP
Private
Data transmission via mobile network
Request
You are asked before each telephone call which connection type is to be used.
Remote Connector mode
Auto
An automatic attempt will be made to establish a direct connection to SwyxServer. If the connection fails, e.g. because you are outside your company network, you are connected to SwyxServer via Remote Connector.
Always
Always connects you to SwyxServer via Remote Connector.
If no connection via Remote Connector is possible, no attempt will be made to establish a connection via your company network.
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Select "Users" from the menu, select the appropriate User and click on "Client Settings" and "Remote Connector" to view the Swyx Mobile configuration for a selected User.
Last modified date: 12.11.2019