If you have permitted “Change forwardings” for a User, the User can change the settings you have defined here via SwyxIt!. |
If a User is not logged in, any calls are directly forwarded to the standard voicemail by default. |
Label | Explanation |
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Forward all calls immediately | Activate the checkbox if you want all calls for the User to be immediately forwarded to the destination defined below. |
Forward call to (number) | Enter the appropriate phone number or click on “Select” to select a number from the phonebook. Standard Voicemail All calls will be forwarded to the standard voicemail, see also step Click on the “Standard remote inquiry” tab. |
Label | Explanation |
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Forward calls after a defined time if line is idle/User is away (Call forwarding no reply) | Activate the checkbox if you want all calls for the User to be forwarded to the destination defined below after x seconds (e.g. during absence). |
Forward call to (number) | Enter the appropriate phone number or click on “Select” to select the number from the phonebook. Standard Voicemail All calls will be forwarded to the standard voicemail, see also step Click on the “Standard remote inquiry” tab. |
After (seconds) | Enter the number of seconds after which the call will be forwarded. |
Label | Explanation |
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Forward calls if the line is busy | Activate the checkbox if you want all calls for this User to be immediately forwarded to the destination stipulated below if the User’s line is busy. |
Forward call to (number) | Enter the appropriate phone number or click on “Select” to select the number from the phonebook. Standard Voicemail All calls will be forwarded to the standard voicemail, see also step Click on the “Standard remote inquiry” tab. |
Label | Explanation |
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Welcome message | Activate the checkbox to activate the welcome message settings. Select a welcome message from the dropdown list or click on to upload a .wav file. |
Recording voice mail | Activate the checkbox to permit the recording voicemails for the User. The date format of the voicemail depends on the language setting in the Windows operating system, i.e. a computer with the language English (United States) will also provide the American date format (mm/dd/yy) for the voicemail. |
Maximum voice mail length in seconds (3-600) | Enter the number of seconds for the maximum recording duration. |
Send voice mails to the following email address | Enter the email address to which voicemails are to be sent to the User. |
Starting Remote Inquiry via * button | Activate the checkbox to permit the User to start a remote inquiry for his standard voice mail with the * key. |
If you have permitted “Change forwardings” for a User, the User can change the settings you have defined here via SwyxIt!. |
Label | Explanation |
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PIN | Enter a PIN with which the User can authenticate him or herself for remote inquiry. |
Confirm PIN | Enter the PIN again to confirm your entry. |
Email server | Enter the address of the email server that SwyxServer requires for sending voicemails. The email server must support IMAP4. |
User name | Enter the User name valid for the email server. |
Password | Enter the password valid for the email server. |
Repeat password | Enter the password again to confirm your entry. |
E-mail folder | Enter the email folder to be searched through for remote voice mail inquiries. Enter “INBOX” as the incoming mail folder, as this indicates the standard inbox regardless of the language used. For subdirectories, enter the correct name completely and with “/”. Example: "INBOX/Voicemails" |
Use SSL (Secure Socket Layer) | Activate the checkbox if you want the connection between SwyxServer and the mail server to be encrypted. |
Only taking E-mails into account originating directly from SwyxServer (voice mails) | Activate the checkbox if you want only voice mails to be taken into account for remote inquiry sent directly from SwyxServer to the User. That speeds up querying incoming post. |
Label | Explanation |
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Hide number/URI | Activate the checkbox if you want the User’s number not to be displayed to the contact person when making external calls. |
Disable secondary call | Activate the checkbox if no further calls should be accepted if a line is busy. |
Transfer on hook on | Activate the checkbox to permit the User to connect two call partners when hanging up. Example: Subscriber A is called by C. Then subscriber A begins a second call on another line to subscriber B. When A hangs up, B and C are connected with each other. |
If you have permitted “Change User Profile” for a User, the User can change the settings you have defined here via SwyxIt!, see also Defining rights. |
Label | Explanation |
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Number of line keys | Enter the number of line keys, which should be available to the User. |
Number of speed dial keys | Enter the number of name keys, which should be available to the User. |
If you have permitted “Change User Profile” for a User, the User can change the settings you have defined here via SwyxIt!, see also Defining rights. |
Label | Explanation |
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Labelling | Enter the name of the key you want to appear in SwyxIt!. |
Number/URI | Enter a phone number or URI for the contact or select a number from the phonebook. |
Dialing options | Select the dialing options for the speed dial: Immediate dialing Activation of the speed dial starts the call without additional actions (e.g. activation of the line key, taking the handset off the hook). Deleting the display before dialing Activation of the speed dial deletes any existing data in the phone number entry field. Intercom connection Activation of the speed dial starts intercom connection. |
Picture | Select an image or upload an image to be displayed on the Name button: - No picture - No picture is used. - Automatic - The appropriate User picture is accessed from the SwyxWare database. |
Click on the button to search for images in your file directory and upload them. | |
Click the button to delete the image. |
If you have permitted “Change User Profile” for a User, the User can change the settings you have defined here via SwyxIt!, see also Defining rights. |
Label | Explanation |
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Labelling | Enter the name of the button you want to appear in SwyxIt!. |
Use as default line | Activate the checkbox if all calls started by the User should be made via this line. This setting is only effective if the User has not activated another line key prior to this. |
Incoming calls | Select which calls can be made via this line: All calls All incoming calls are made via the line. Only Group calls Only incoming calls for Groups the User belongs to are made via the line. Using the number Incoming calls only for a specific number of the User are made via the line. Click on , to select one of the User’s numbers. |
Outgoing calls | Click on to select the User’s number which should be signalized when outgoing calls are made via this line. Example: A User has the internal extension “225“, which is allocated to the external number “+49 231 55666225“ . Moreover, the User has the internal extension “325“, which is allocated to the external number “+44 778 88325“ . If then only “225” is selected for incoming calls, this User signalizes the number “+49 231 55666225“ externally. |
Hide number/URI | Activate the checkbox if the User’s number should not be displayed to the contact person when making external calls on this line. |
Disable line after call | Activate the checkbox if this line should remain busy for the defined time span following a call, for example for processing customer inquiries. |
Wrap up time in seconds (5-1800) | Enter the time span for which the line will be blocked after a call. |
Label | Explanation |
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Internal number | Enter a fax number under which the User is available site internally. May be preset by default: Next free number e.g. 102 |
Public number | Enter a fax number under which the User is available publicly, if applicable. Allowed format: canonical (+<country code><area code><number>) e.g. +49 231 1234102 |
Label | Explanation |
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Forward faxes to the User’s fax client | Activate the checkbox if incoming fax documents should be forwarded to the User’s SwyxFax client. |
Add email | Click on the button to add an email address to which the User’s incoming faxes will be sent. |
Email address | Enter the email address of the user. |
Attachment format | Select the format for fax documents. If "TIFF and PDF" is selected, the e-mail will include two attachments. Click on "Add". |
Add printer | Click on the button to select the printer to be used to print incoming fax documents. Forwarding to a printer takes place via the SwyxFax Printer Gateway. |
Printer | Select the printer. |
Gateway | Enter the name of the gateway via which the fax documents are forwarded to the printer. Click on "Add". |
Label | Explanation |
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Using an external telephone via this number | Enter a number or click on , to select one of the User’s numbers. |
Forward the caller to this number, also if SwyxIt! is terminated” or CTI deactivated | Activate the checkbox if incoming calls should be forwarded to the external telephone, also if the User’s computer is switched off or CTI is deactivated. |