Swyx Connector for Microsoft Teams
1 Overview of the functions
2 Swyx Connector for Microsoft Teams - Installation
Interaction of the components
Uploading the Swyx Connector for Microsoft Teams App
Automatic distribution of the Swyx Connector for Microsoft Teams
Company-wide distribution
Distribution to groups
Deleting Swyx Connector for Microsoft Teams
3 Telephoning with the Swyx Connector for Microsoft Teams
Menu Bar
Softphone area
Input field
Lines
Selecting a specific line for one call
Switch between Lines
Call control
Call options and audio modes
Homescreen
Widget types
Adding widgets and sections
Customizing the Layout
homescreen configuration
Speed dials
Phonebook
Call journal
Voice Box
Playing voice messages
Deleting voice messages
Playing group voice messages
Deleting group voice messages
Starting a call from the Voice Box
Voice message transcription
Viewing the utilisation rate of the Voice Box
Call recordings
Call notification and Pickup
Web Extension
Call Control Window
Options in the Swyx Connector for Microsoft Teams
Hiding your number
Disabling Secondary Call
Call Forwarding
CTI settings
Set user profile
Local Settings
Audio settings
Opening the Call Routing Manager
4 VisualContacts and DATEV in the Swyx Connector for Microsoft Teams
Swyx VisualContacts
Setting LDAP server parameters
Setting automatic search
Searching for Swyx VisualContacts contacts
DATEV
Transferring calls from the call journal to DATEV
Transferring calls to DATEV during an active call
Adding a DATEV note
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