help | 8 Creating and editing UC Tenants | Creating UC Tenants
8.3 Creating UC Tenants
A configuration wizard is available to you for creating UC Tenants.
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The creation of UC Tenants is subject to fees. By clicking on Order with costs you enter into a payment obligation. For information regarding the licensing procedure in SwyxON see the performance specification.
 
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The chargeable order for Operator UC Tenants is placed via Operator.
 
To create a UC Tenant 
1 In the menu, select UC Tenant.
A list appears with all UC Tenants or the selected Partner’s UC Tenants.
2 Click on Create UC Tenant.
*The Create a UC Tenant configuration wizard appears.
3 If necessary, activate the option Import On Premises-Tenant with migration file option if you want to create the UC tenant using a migration file, see Migrate local SwyxWare installation to SwyxON
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In a migration scenario, no administrator and site settings are required.
 
4 Select the UC Tenant order type, see UC Tenants order type
5 If necessary, for an Operator UC Tenant, select the corresponding Operator order from the drop-down list.
6 Click on Next.
7 If necessary, select the appropriate migration file with .swyxon extension.
*The file will be uploaded automatically.
8 Click on Next.
9 Set the general settings for the UC Tenant
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For Operator UC Tenants, the general settings (name, domain, customer number, etc.) are preconfigured in the Operator and cannot be changed.
 
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Name and domain must be unique in SwyxON.
 
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Partner and language cannot be changed afterwards.
 
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Each customer is only allowed to have one “Not for resale” UC Tenant.
 
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The maximum test duration is defined by the Provider. If you have any questions, please contact your Provider.
 
Label
Explanation
Name
Enter a name for the UC Tenant.
Domain
Enter the UC Tenant’s network domain.
Partner
Select the Partner to which the UC Tenant should be assigned.
Potential preconfigured value: Partner currently selected
Current software version
Name and language of the current software version
This option is available with subsequent editing.
Click on Update UC Tenants to update the software.
Description
Enter a description, if applicable.
Customer ID
Enter an ID to identify the UC Tenant. The Customer ID can, for example, be used in customer relationship management systems.
Client ID
The Client ID is required for free own use of a UC Tenant. For further information, please refer to the Swyx Partner Net.
This option is available with subsequent editing.
E-mail address for notifications
Enter the e-mail address of the contact person or contact group in the corresponding client company who should be notified before the UC Tenant is updated.
In the Update UC Tenants configuration wizard, you can activate Send e-mail (customer) for this purpose, see Updating UC Tenants.
Active
Activate this checkbox if you would like to activate the UC Tenant directly after creation.
Deactivate the checkbox to temporarily deactivate a UC Tenant.
Scale Unit
For support cases, always specify the Scale Unit of the affected UC Tenants.
This option is available with subsequent editing.
Test UC Tenant
Activate the checkbox to use a UC Tenant in test mode, see also section Defining the maximum test duration for UC Tenants.
Test UC Tenants are not directly billing relevant. For information regarding the licensing procedure in SwyxON see the performance specification.
Automatic update allowed
Activated by default
Deactivate the checkbox if you do not want the UC Tenant to be selectable when updating UC Tenants.
This option is available with subsequent editing, see also section Editing the general settings for UC Tenants.
Productive
Activate the checkbox to indicate that the UC Tenant is used in productive operation.
This option is available with subsequent editing, see also section Editing the general settings for UC Tenants.
Not for resale (NFR)
Activate the checkbox to indicate that the UC Tenant is used for free own use.
This option is available with subsequent editing, see also section Editing the general settings for UC Tenants.
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Deactivate Test UC Tenant to convert a Test UC Tenant to a regular UC Tenant.
 
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An error message appears if updating of a UC Tenant has failed. Click on Show scheduled tasks to access the selected UC Tenant’s task list and view further information.
 
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When making later changes to settings, click Save to save the settings.
 
10 Click on Next.
11 If necessary, set the location settings for the UC Tenant.
Label
Explanation
Location name
Enter the name of the location.
Country code
Enter the country code.
Area Code
Enter the area code without the preceding '0’.
Public Access Prefix
Enter the code for external calls, e.g.
Long distance call prefix
Enter the code for long distance calls.
International call prefix
Enter the code for international calls.
Time zone
Select the time zone this Location is assigned to.
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When making later changes to settings, click Save to save the settings.
 
12 In the Configuration Wizard , click on Next.
13 Create a customer Administrator for the UC Tenant.
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The user name must be unique in SwyxON.
 
Label
Explanation
User name
Enter a user name the User can use to log into the SwyxON Portal.
Domain
UC Tenant's Domain. The username and domain together represent a user principal name (UPN).
e.g. username@company.net
Display name
Enter a name for the User that is displayed in SwyxON Portal.
The display name should correspond to the user’s first and last name.
Example: John Jones
Email address
Enter the email address of the User also used for automatically generated service emails.
Password
Enter a password for the User, see also section Minimum requirements for passwords.
Repeat password
Enter the password again to confirm your entry.
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When making later changes to settings, click Save to save the settings.
 
14 In the Configuration Wizard , click on Next.
15 Select language and software version for the UC Tenant.
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The selected language may be used for audio files, such as voice announcements, of the UC Tenant. You can change the language when updating the UC Tenant to another software version.
 
16 If necessary, select Scale Unit and Data Center Network
17 In the Configuration Wizard , click on Next.
18 If necessary, check the function profile assignments that were set when exporting the migration file.
19 Click on Order with costs
20 Click Finish
*The UC Tenant is displayed in the list of UC Tenants.
Last modified date: 07/20/2022