help • 8 Creating and editing UC Tenants • UC Tenants order type
8.1 UC Tenants order type
UC Tenants differ in how they are ordered from the service provider:
UC Tenants ordered directly via SwyxON
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As of V3.20, this type of order is only supported for internal test purposes.
 
UC Tenants ordered via Operator
Operator UC Tenants must first be ordered on the product management platform "Swyx Operator".
Assignment of user profiles and licensing is done directly when ordering in Operator. The billing of the created UC tenant is also done via Operator.
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When a UC Tenant is successfully ordered via Operator, the data is forwarded to SwyxON and the corresponding entry appears in the menu UC Tenant Tasks, in the list on the tab Operator Tenants.
You can call the configuration wizard for creating an Operator UC Tenant directly via the button Create UC Tenant in the corresponding line, see To create a UC Tenant from step 6.
 
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Operator UC tenants that appear only as entries in the list of UC tenants and have not yet been created are not taken into account when configuring multiple UC tenants in one step (platform, partner administration).
 
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An Operator UC tenant cannot be removed in SwyxON. This operation must be done via Operator.
 
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If a Partner only manages Operator UC Tenants, the following items are not available to him in SwyxON menu:
Feature Profiles
- Reporting
- Serial numbers of the server license
 
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No UC Tenants can be created during platform maintenance.
You will be informed about the start and end of the maintenance work on the login page.
 
UC Tenants of a Partner that were originally ordered via SwyxON can be migrated for management on the Operator Platform, see 8.11 Migrate UC Tenants to the Operator.