8.4 Create UC Tenants
A configuration wizard is available to you for creating UC Tenants.
The creation of UC Tenants is subject to fees. By clicking on Order with costs you enter into a payment obligation. For information regarding the licensing procedure in SwyxON see the performance specification.
The chargeable order for Operator UC Tenants is placed via Operator.
To create a UC Tenant
The Create a UC Tenant configuration wizard appears. In a migration scenario, no administrator and site settings become required.
The file will be uploaded automatically. For Operator UC Tenants, the general settings (name, domain, customer number, etc.) are preconfigured in the Operator and cannot be changed.
Name and domain must be unique in SwyxON.
Partner and language cannot be changed afterwards.
Each customer is only allowed to have one “Not for resale” UC Tenant.
The maximum test duration is defined by the Provider. If you have any questions, please contact your Provider.
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Label
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Explanation
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Name
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Enter a name for the UC Tenant.
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Domain
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Enter the UC Tenant’s network domain.
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Partner
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Select the Partner to which the UC Tenant should be assigned.
Potential preconfigured value: Partner currently selected |
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Current software version
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Name and language of the current software version
This option is available with subsequent editing.
Click on Update UC Tenants to update the software.
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Description
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Enter a description, if applicable.
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Customer ID
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Enter an ID to identify the UC Tenant. The Customer ID can, for example, be used in customer relationship management systems.
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Client ID
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The Client ID is required for free own use of a UC Tenant. For further information, please refer to the Swyx Partner Net.
This option is available with subsequent editing.
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E-mail address for notifications
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Enter the e-mail address of the contact person or contact group in the corresponding client company who should be notified before the UC Tenant is updated.
In the Update UC Tenants configuration wizard, you can activate Send e-mail (customer) for this purpose, see 8.12 Update UC Tenants.
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Active
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Activate this checkbox if you would like to activate the UC Tenant directly after creation.
Deactivate the checkbox to temporarily deactivate a UC Tenant.
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Scale Unit
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For support cases, always specify the Scale Unit of the affected UC Tenants.
This option is available with subsequent editing.
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Test UC Tenant
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Activate the checkbox to use a UC Tenant in test mode, see also section 7.25 Defining the maximum test duration for UC Tenants.
Test UC Tenants are not directly billing relevant. For information regarding the licensing procedure in SwyxON see the performance specification. |
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Automatic update allowed
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Activated by default
Deactivate the checkbox if you do not want the UC Tenant to be selectable when updating UC Tenants. This option is available with subsequent editing, see also section 8.5 Editing the general settings for UC Tenants.
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Productive
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Activate the checkbox to indicate that the UC Tenant is used in productive operation.
This option is available with subsequent editing, see also section 8.5 Editing the general settings for UC Tenants.
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Not for resale (NFR)
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Activate the checkbox to indicate that the UC Tenant is used for free own use.
This option is available with subsequent editing, see also section 8.5 Editing the general settings for UC Tenants.
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No automatic Operator ordering
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Select the check box if you do not want to allow automatic orders via the "Operator" product management platform.
Any existing orders will be deactivated as a result.
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Use Classic IM
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As of SwyxWare version 12.10 a new messenger is available.
Activate this option to continue using the old SwyxIt! Messenger.
This will break the connection with all cloud services.
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Deactivate Test UC Tenant to convert a Test UC Tenant to a regular UC Tenant.
An error message appears if updating of a UC Tenant has failed. Click on Show scheduled tasks to access the selected UC Tenant’s task list and view further information.
After editing the settings, click Save.
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Label
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Explanation
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Location name
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Enter the name of the location.
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Country code
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Enter the country code.
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Area Code
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Enter the area code without the preceding '0’.
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Public Access Prefix
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Enter the code for external calls, e.g.
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Long distance call prefix
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Enter the code for long distance calls.
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International call prefix
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Enter the code for international calls.
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Time zone
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Select the time zone this Location is assigned to.
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After editing the settings, click Save.
The user name must be unique in SwyxON.
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Label
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Explanation
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User name
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Enter a user name the User can use to log into the SwyxON Portal.
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Domain
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UC Tenant's Domain. The username and domain together represent a user principal name (UPN).
e.g. username@company.net
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Display name
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Enter a name for the User that is displayed in SwyxON Portal.
The display name should correspond to the user’s first and last name.
Example: John Jones
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Email address
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Enter the email address of the User also used for automatically generated service emails.
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Password Authentication
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Enter a password for the User, see also section 4.2 Minimum requirements for passwords.
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Repeat password
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Enter the password again to confirm your entry.
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When making later changes to settings, click Save to save the settings.
The selected language may be used for audio files, such as voice announcements, of the UC Tenant. You can change the language when updating the UC Tenant to another software version.
The UC Tenant is displayed in the list of UC Tenants.