Actions (Sequence of Actions)

• 2 Call Routing • Rule Wizard • Actions (Sequence of Actions)

2.4.5 Actions (Sequence of Actions)

In the “Rule Wizard - Actions” window (), you indicate what actions should be carried out when a rule applies.

All available sequences of actions are listed under “Which Sequence of Action shall be executed?”.

If you do not want to use any of the sequence of actions listed, you can either modify the existing sequence of action or create a new one.

This is how you select a sequence of action for the rule

1 Select the sequence of action you want from the “Which Sequence of Action shall be executed?” drop-down list.

2 If you do not wish to select an exception, select <“No Selection>” from the drop-down list.

3 Click on ”Next>”.

The window “FinishRule Wizard“ appears, see 2.4.6 Rule Wizard.

This is how you modify the sequence of actions

1 Select the sequence of actions to be modified from the “Which Sequence of Action shall be executed?” drop-down list.

2 Click on "Edit".

The “Sequence of Actions – Definition” window will appear.