help | 9 Creating and editing Users | Authentication for clients | Authentication with user name and password
Authentication with user name and password
If necessary, enter a user name and password with which a user can log in to SwyxWare Administration and the clients.
The user name must correspond to the UPN format (User Principal Name): User login name +"@" + UPN suffix. You can use the domain name or an alias as the UPN suffix.
Example: john.jones@company.com
You can set the UPN suffix in the server properties, see Defining the log in settings.
The user name is used to create a SIP user ID.
See also SIP user name and SIP user ID; SIP password.
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Users configured before V 11.25 do not use UPN. To enable these users to log in via UPN, enter the appropriate UPN for each user.
 
Force complex user password
As an administrator, you can force or deactivate the use of complex passwords as a general rule for SwyxServer in server configuration (Force complex user passwords)
This rule can be configured individually for each user.
In the Force complex password and password history setting you can choose between the following three options:
*Use server default settings (<current setting>): ("Yes" or "No")
The general settings on the SwyxServer apply for the user. This option is set by default.
*Force complex password: “Yes”
Regardless of the SwyxServer configuration, the user must set up a complex password.
The corresponding dialog window with brief instructions is shown to the user when changing the password.
*Force complex password: “No”
Regardless of the SwyxServer configuration, the user must set up a simple password.
Reset user passwords (password reset service)
The Swyx Control Center offers the possibility to reset a user password:
*By the administrator
An administrator can reset the password of individual users under User | <Username> | Authentication, see Editing the authentication settings.
The user's password will be deleted and the user will not be able to log in to SwyxServer. The user's existing login session will be automatically terminated within one hour. The user receives an email with the URL to the special Swyx Control Center dialog (SCC URL) where he has to reset his password, see Resetting your password
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The link to reset the password is only valid for 24 hours or until the user has changed their password.
If the user has not yet changed their password after the expiry date, reset the user's password to send a new email with the link or send the generated SCC URL with the user token directly to the user.
 
*Initiated by user
The user can click the Forgot password button in the login window of SwyxIt! to create a new password.
The user is redirected via the SCC URL to the special Swyx Control Center dialog where he has to reset his password, see Resetting your password
The following settings for SwyxServer and the SwyxWare user are required to reset user passwords:
1 E-mail server, see Defining an email server
2. Email address of the user, see Creating Users
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If two-factor authentication is activated for a user, their password can only be changed by the administrator.
 
Last modified date: 01/19/2024