help Installing VisualGroupsInstalling › Changing the trace level for VisualGroups files
Changing the trace level for VisualGroups files
You can define the storage directory and the trace level for each VisualGroups component separately via Windows registry key:
*1: Set by default, only serious errors
*4: Significantly more information, useful for support purposes, e.g. the entire installation process is logged
* 
The Windows service account requires read and write rights for the selected storage directory. You may have to adjust the rights via the security tab in the Windows folder settings.
There are the following components available for the <component name> placeholder:
Component name
Function
admin
Logging the web portal activity
ecr
Logging ECR activities
installer
Logging the installation activities
reporting
Reporting creation and sending of the logs
user
Logging the user related data on the server side
* 
If there is no registry key you can create it yourself. Otherwise, the trace files are stored in the default directory.
Change
Registry key and value
Storage directory
Report name: Log file
For SwyxIt!: HKLM\Software\WOW6432Node\Swyx\VisualGroups\<Komponentenname>\CurrentVersion\Tracing
Or for Netphone: HKLM\Software\WOW6432Node\T-Com\VisualGroups\<name of the component>\CurrentVersion\Tracing
Value: <Storage directory> and <File name> of the log file (must have the ending .log)
Type: REG_SZ
Trace level
For SwyxIt!: HKLM\Software\WOW6432Node\Swyx\VisualGroups\<Komponentenname>\CurrentVersion\Tracing
Or for Netphone: HKLM\Software\WOW6432Node\T-Com\VisualGroups\<name of the component>\CurrentVersion\Tracing
Name: <component name> (s. table above)
Value: „1“ or „4“
Type: REG_DWORD
Last modified date: 12.12.2019