Changing the trace level for VisualGroups files
You can define the storage directory and the trace level for each VisualGroups component separately via Windows registry key:
1: Set by default, only serious errors4: Significantly more information, useful for support purposes, e.g. the entire installation process is logged
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The Windows service account requires read and write rights for the selected storage directory. You may have to adjust the rights via the security tab in the Windows folder settings.
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There are the following components available for the <component name> placeholder:
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admin
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Logging the web portal activity
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ecr
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Logging ECR activities
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installer
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Logging the installation activities
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reporting
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Reporting creation and sending of the logs
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user
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Logging the user related data on the server side
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If there is no registry key you can create it yourself. Otherwise, the trace files are stored in the default directory.
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Storage directory
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Report name: Log file
For SwyxIt!: HKLM\Software\WOW6432Node\Swyx\VisualGroups\<Komponentenname>\CurrentVersion\Tracing
Or for Netphone: HKLM\Software\WOW6432Node\T-Com\VisualGroups\<name of the component>\CurrentVersion\Tracing
Value: <Storage directory> and <File name> of the log file (must have the ending .log)
Type: REG_SZ
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Trace level
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For SwyxIt!: HKLM\Software\WOW6432Node\Swyx\VisualGroups\<Komponentenname>\CurrentVersion\Tracing
Or for Netphone: HKLM\Software\WOW6432Node\T-Com\VisualGroups\<name of the component>\CurrentVersion\Tracing
Name: <component name> (s. table above)
Value: „1“ or „4“
Type: REG_DWORD
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Last modified date: 08/12/2019