help | 10 Starting and receiving phone calls | Starting and ending calls
10.2 Starting and ending calls
Swyx Mobile for iOS gives you several options to make calls.
* 
When saving and processing personal data, observe the respective applicable legal data protection regulations. If you have any questions in particular concerning data protection regulations in SwyxWare, please contact your administrator.
* 
Personal data cannot be deleted automatically. In order to meet the valid data protection regulations, it may be necessary to delete the entries manually.
To start and end a call using the Contact and Recents list 
1 Tap on the desired contact in the Contact or Recents list.
*The contact profile appears.
2 Tap on the telephone receiver symbol next to the number you would like to call.
*The call starts automatically.
If you have more than one number, the number you have configured as default under settings will be signaled for outgoing calls automatically.
To use another of your numbers spontaneously before making a call, press and hold the telephone receiver symbol and select the desired number via Call options.
* 
To avoid the connection type stored in the settings once for the next call, press firmly on the number line within the contact profile or on the event line within the event list. You can change the connection type for the next call via Call options.
3 Tap on to end the call.
To start and end a call using the Favorites list 
1 Tap on Favorites.
2 Tap on the profile picture of the contact or of a group you would like to call.
 
*The call starts automatically.
If you have more than one number, the number you have configured as default under settings will be signaled for outgoing calls automatically.
To use another of your numbers spontaneously before making a call, press and hold the profile picture and select the desired number via Call options.
3 Tap on the Hang up receiver button to end the call.
* 
To avoid the connection type stored in the settings once for the next call, press firmly on the favorite. You can change the connection type for the next call via Call options. For further information, please refer to Set connection type.
To start and end a call via the keypad 
1 In the Keypad menu, tap on the desired numbers on the dial pad.
2 Tap on the "Pick up" receiver button to initiate the dialing process.
If you have more than one number, the number you have configured as default under settings will be signaled for outgoing calls automatically.
To use another of your numbers spontaneously before making a call, press and hold and select the desired number via Call options.
* 
To avoid the connection type stored in the settings once for the next call, press firmly on the telephone receiver symbol. You can change the connection type for the next call. For further information, please refer to Set connection type.
To initiate a call using Siri 
1 Request Siri to call a contact. For example say “Hey, Siri. Call Anna on Swyx Mobile”.
If there is more than one number available for this contact, Siri will ask you which number to dial.
2 Express your answer.
3 Swyx Mobile opens and the corresponding contact is called.
To initiate a call via a SwyxTel link 
1 Click on the number.
Depending on the configuration, you will be prompted to confirm the call initiation. If the prompt should not appear in the future, please activate Do not show this message again.
2 Click on Call.
*Swyx Mobile for iOS opens and the call to the linked number will be established.
To use SwyxTel links within an html file or an email 
To use a SwyxTel link within an html file or an email, the link must have the following format:
<a href=“swyx://call?number=phone-no“>display-text</a>
with
[phone-no] being the number that should be dialled and
[display-text] being the clickable text that should be displayed in the HTML page or email.
Example
Call <b>Marie Dupont</b> via SwyxTel link <a href=”swyx:://call?number=+491601234567”>+491601234567</a>
Call <b>Conference with PIN</b> via SwyxTel link <a href=”swyx:://call?number=+492314777123x45678%23“>+492314777123x45678#</a>
 
* 
PIN dialing in addition to a number within a SwyxTel link usually requires a “#” at the end. To ensure that the “#” used in the link will be read in the correct way, please use the corresponding symbol for the URL encoding instead: “%23” (please see Example).
Last modified date: 03.08.2022