help | 3 Sign In - First steps
3 Sign In - First steps
If Swyx Mobile for iOS hasn’t been configured on your iPhone or iPad already, please download the application from the Apple App Store.
If you previously used an older version (e.g. Swyx Mobile 2015 for iOS), please deinstall the old Swyx Mobile for iOS version.
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Swyx Mobile for iOS is a VoIP solution. You must be connected to the Internet to start and receive calls.
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When saving and processing personal data, observe the respective applicable legal data protection regulations. If you have any questions in particular concerning data protection regulations in SwyxWare, please contact your administrator.
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Personal data cannot be deleted automatically. In order to meet the valid data protection regulations, it may be necessary to delete the entries manually. For further information, please refer to SwyxWare Administration documentation.
You have several possibilities to log on to Swyx Mobile for iOS:
*Sign in by manually entering the logon data within the Swyx Mobile settings. See also To sign in to Swyx Mobile for the first time
*Sign in by using the link inside the welcome email. See also To configure Swyx Mobile via a URL (Easy configuration)
*Sign in by scanning the QR code you received via the welcome email. See also To configure Swyx Mobile using a QR Code
To sign in to Swyx Mobile for the first time 
1 Tap on the App symbol to open Swyx Mobile.
*The Settings menu appears.
2 Under SERVER enter the server address of the internal or external server. At least one server address must be entered.
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The different server addresses depend on your settings and/or the option packs selected by your provider. Please contact your administrator for further information.
3 Enter your username and password.
4 Enable Remember password, if you would like to save your user credentials.
5 Tap on Sign In.
For further information, please refer to SERVER.
If a colored circle is shown around your profile picture, you are connected to SwyxServer and you can use Swyx Mobile for iOS.
 
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You are obliged to adhere to any legal requirements when using this function. If you have any questions especially regarding data protection in SwyxWare, please contact your administrator.
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Under More | Settings you can change your login data at any time.
To configure Swyx Mobile via a URL (Easy configuration) 
1 Tap on the URL that you received in the welcome email from your administrator.
It contains the following parameters:
*User
*Internal server
*External server
*Connection mode
*Connection type
2 Enter user name and password to apply the settings and to log in to Swyx Mobile and tap on Save.
*The settings were imported successfully.
3 Tap on Continue.
If a colored circle is shown around your profile picture, you are connected to SwyxServer and you can use Swyx Mobile for iOS.
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Tap on to get an overview about the parameters included in the URL.
To configure Swyx Mobile using a QR Code 
1 Scan the QR Code from your administrator's welcome email using the camera app of your smartphone.
2 Open the link by confirming and select the Swyx Mobile App.
3 Enter your password, save and continue in the wizard.
Last modified date: 03.08.2022