Starting and receiving phone calls Starting and ending calls
 
Starting and ending calls
Swyx Mobile for iOS gives you several options to make calls.
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When saving and processing personal data, observe the respective applicable legal data protection regulations. If you have any questions concerning data protection regulations in SwyxWare, please contact your administrator.
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Personal data cannot be deleted automatically. In order to meet the valid data protection regulations, it may be necessary to delete the entries manually.
To start and end a call using the Contact and Recents list
1. Tap on the desired contact in the Contact or Recents list
The contact profile appears.
2. Tap on the telephone receiver symbol next to the number you would like to call.
The call starts automatically.
If you have more than one phone number, the number you have configured as default under settings will be signaled for outgoing calls automatically.
To use other than default phone number only for the next call, click and hold the telephone receiver symbol and select the phone number via “Call options”.
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To change the global configuration of connection types made under “Settings” effective only for the next call, tap long on the phone number row within the contact profile or on the recent row within the recent list. Via “Call options...” you can change the connection type for the next call.
3. Tap on the “Hang up” receiver button to end the call.
If you have more than one phone number, the number you have configured as default under settings will be signaled for outgoing calls automatically.
To use other than default phone number only for the next call, click and hold the telephone receiver symbol and select the phone number via “Call options”.
To start and end a call using the Favorites list:
1. Tap on the Favorites menu.
2. Tap on the user picture of the contact you would like to call.
The call starts automatically.
If you have more than one phone number, the number you have configured as default under settings will be signaled for outgoing calls automatically.
To use other than default phone number only for the next call, click and hold the user picture and select the phone number via “Call options”.
3. Tap on the “Hang up” receiver button to end the call.
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To change the global configuration of connection types made under “Settings” effective only for the next call, tap long on the favorite. Via “Call options...” you can change the connection type for the next call. For further information please refer to To configure the Swyx connection type.
To start and end a call via the keypad:
1. Tap on the desired phone numbers on the keypad, or
enter the desired phone number into the input field above the keypad.
2. Tap on the "Pick up" receiver button to initiate the dialing process.
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To change the global configuration of connection types made under “Settings” effective only for the next call, tap long on the “Pick up” receiver button. You can change the connection type for the next call. For further information please refer to To configure the Swyx connection type.
To initiate a call via a SwyxTel link:
1. Click on the telephone number.
Depending on the configuration, you will be prompted to confirm the call initiation. If the prompt should not appear in the future, please activate “Do not show this message again”.
2. Click on “Call”.
Swyx Mobile for iOS opens and the call to the linked phone number will be established.
To use SwyxTel links within an html file or an email
To use a SwyxTel link within an html file or an email, the link must have the following format:
<a href=“swyx://call?number=phone-no“>display-text</a>
with
[phone-no] being the phone number that should be dialled and
[display-text] being the clickable text that should be displayed in the HTML page or email
Example
Call <b>Marie Dupont</b> via SwyxTel link <a href=”swyx:://call?number=+491601234567”>+491601234567</a>
Call <b>Conference with PIN</b> via SwyxTel link <a href=”swyx:://call?number=+492314777123x45678%23“>+492314777123x45678#</a>
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PIN dialing in addition to a phone number within a SwyxTel link usually requires a “#” at the end. To ensure that the “#” used in the link will be read in the correct way, please use the corresponding symbol for the URL encoding instead: “%23” (please see Example).