5.10 Making use of Extended Status Information (Rich Presence)
You can use Extended Status Information to give your call partners precise information about your availability. If your call partner uses Extended Status Information, you will also see his availability, on the Speed Dial assigned to him.
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When saving and processing personal data, observe the respective applicable legal data protection regulations. If you have any questions especially regarding data protection in SwyxWare, please contact your administrator.
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To set your status to "Available"
1 In the "Settings" menu, choose the option "Extended Status Information"
or
1 Click with the right or left mouse button in the status area on your present status.
A context menu will open.
2 Select the status "Available". The status then appears for your call partner on the Speed Dial set for you. In addition, the status is also displayed in the Global Phonebook and within the search in the input field.
To set your status to "Away"
1 In the "Settings" menu, choose the option "Extended Status Information"
or
1 Click with the right or left mouse button in the status area on your present status.
A context menu will open.
2 Select the status "Away". The status then appears for your call partner on the Speed Dial set for you. In addition, the status is also displayed in the Global Phonebook and within the search in the input field.
The status "Away" can also be assigned automatically. Specify the preconditions for this to happen within the Local Settings. See also
"Local Settings" tab.
When logging on to SwyxIt! or restarting SwyxIt!, you are asked, if you would like to set your status back to "Available" or keep your "Away" status.
| If you use more than one SwyxIt!, e.g. on your computer and on your laptop and you set the status manually to "Away" in one SwyxIt!, then the status is shown on the call partner's Speed Dial as "Away". If SwyxIt! switches automatically to "Away" - according to its configuration - then the status "Away" only appears on the Speed Dial if all clients have switched automatically to "Away". |
To set your status to "Do Not Disturb"
1 In the "Settings" menu, choose the option "Extended Status Information"
or
1 Click with the right or left mouse button in the status area on your present status.
A context menu will open.
2 Select the status "Do Not Disturb".
The status then appears for your call partner on the Speed Dial set for you. In addition, the status is also displayed in the Global Phonebook and within the search in the input field.
Once you have selected the status "Do Not Disturb", incoming calls are not put through. The line is signalled as "Busy" to the caller and calls are displayed as missed in the call journal.
When logging on to SwyxIt! or restarting SwyxIt!, you are asked, if you would like to set your status back to "Available" or keep your "Do not disturb" status.
| If you set the status to "Do Not Disturb" while it is ringing, the ringing then falls silent. The call is then signaled only by the animation of the line, or an information balloon. |
To set your status to "Logged off"
1 In the "Settings" menu, choose the option "Extended Status Information"
or
1 Click with the right or left mouse button in the status area on your present status.
A context menu will open.
2 Select the status "Logged off". The status then appears for your call partner on the Speed Dial set for you. In addition, the status is also displayed in the Global Phonebook and within the search in the input field.
| If you set your status to "Logged Off", the connection to SwyxServer is terminated and you remain inaccessible by phone. |
To enter status text
1 In the "Settings" menu, choose the option "Extended Status Information"
or
1 Click with the right or left mouse button in the status area on your present status.
A context menu will open.
2 Select "Enter status text". The "Own Status Text" window will open. Enter here the text to be displayed in addition to your status on the Speed Dial contact card. You can enter up to 252 characters.
| The input status text is always displayed. The display of the text is thus independent of the selected status. In other words, even if you shut down your computer, and are then not indicated on the Speed Dial as logged on, the entered text still appears on the contact card. This option lets you store more details, about your leave times for example (e.g. "Holiday from 01. - 09.10"). While you are absent, your call partner can then see from your Speed Dial how long you are away, and when he will be able to reach you again. |
To specify your own user picture
1 In the "Settings" menu, choose the option "Extended Status Information"
or
1 Click with the right or left mouse button in the status area on your present status.
A context menu will open.
2 Select “Select own user picture”. The "Select own user picture" window will open.
3 Select the picture of your choice in the dropdown list.
The selected picture will be displayed for your call partner on the Speed Dial, provided you have chosen automatic user picture display.
You can choose between
a standard picture from the SwyxWare database. These pictures are in the dropdown list and are marked (template). They were stored by your administrator.
or
a picture that you choose from your file system. Pictures recently chosen from your file system will then also appear in the dropdown list.
or
no picture, if you don't want to display any. In this case a standard image with a gray portrait will be displayed on the Speed Dial.
Last modified date: 10.19.2023
