Overview of the Remote Inquiry Menus

help | 22 Scripts | Remote Inquiry | Overview of the Remote Inquiry Menus

If a user calls the Remote Inquiry, after the announcement of how many new voice messages he has received, he will hear the announcement of the main menu. Here you can listen to the old voice messages or undertake further configurations.

Main Menu

Button	Explanation
0	End Remote Inquiry (=Hook on)
1	Query the voice messages
4	Change the Call Forwarding Unconditional
7	Delete all voice messages Deletions must be confirmed with the # key.
#	Help

During the output of a voice message, the following options are available:

Button	Explanation
1	Back to the beginning of the voice message
3	Forward to the end of the voice message
4	10 seconds backward
5	Stops or starts the output of the voice message
6	10 seconds forward
7	Switch to the previous voice message
8	Switch to the next voice message
9	to the main menu
*	Switches to the next information of the voice message (date, time, number, content)
#	Help

After each voice message has been played, you have the choice of the following options:

Button	Explanation
0	Create connection to caller (if the number is known)
1	Repeat the message played
3	Delete the played voice message. The deleting procedure must be confirmed with the * key.
9	to the main menu

Configuration Menu for Call Forwarding Unconditional

Button	Explanation
0	Activate the Call Forwarding Unconditional to the number from which you are currently calling You will only be provided with this option if SwyxWare has recognized the number.
1	Activate the Call Forwarding Unconditional to a destination number. The Call Forwarding Unconditional to the saved destination number will be activated. If no destination number is saved, you will be prompted to enter a number.
2	Activate the Call Forwarding Unconditional to Voice Box The Call Forwarding to your Standard Voice Box will be activated.
3	Deactivate Call Forwarding Unconditional Call Forwarding Unconditional is switched off. Please note that in this case other rules of the Call Routing Manager can be applied.
4	Save a new destination number for Call Forwarding Unconditional Here you can enter a new destination number and end with '#'. Call Forwarding Unconditional to this number is then activated.
5	Display the current status of Call Forwarding The current status of Call Forwarding Unconditional will be given.
6	Record a new announcement for the Standard Voice Box The current announcement will be played. You can change this (1). The recording can then 1: be saved 2: be listened to 3: be re-recorded. 9. Back to the Main menu If the new announcement is not saved, the previous announcement will continue to be used.
9	End remote configuration The remote configuration of Call Forwarding Unconditional is ended and you return to the main menu.
#	Help

Last modified date: 01/24/2024