• 2 Call Routing • Defining Actions • Add Sequence of Actions
2.5.8 Add Sequence of Actions
When adding (nested) sequences of actions, you can decide whether the sequence of actions inserted is the original or a copy. The copy is saved under its own name as a separate sequence of actions. You can then customize this copy to meet your requirements without changing the original sequence of actions.
This is how you add a sequence of actions within a sequence of actions
1 Select the sequence of actions to be modified from the list found under “Name of Sequence of Actions”.
The contents of the sequence of actions are shown under “Used Actions and Sequence of Actions”.
2 There you can select the sequence of actions you would like to add.
You will find a brief explanation under “Description”.
3 Click on.
The window “Add Sequence of Actions” will appear.
You have several options:
1 Click on “Original” to add the original sequence of actions.
The window will then disappear. The added sequence of actions is shown under “Used Actions and Sequence of Actions” and “Description”.
Or
1 Click on “Copy” to save the added sequence of actions under a separate name.
The “Copy Sequence of Actions” window will appear.
2 Enter the new name.
3 Click on "OK" to close the window.
The window “Sequence of Actions – Definition” will appear once again and will cover the one previously shown.
4 Click on “OK” in the “top” window to close the window.
The copied sequence of actions is shown under “Used Actions and Sequence of Actions” and “Description”. It is now possible to edit the sequence of action further.
Or
1 Click on “Content” to add the content of the original sequence of actions.
The contents of the original sequence of actions are shown under “Used Actions and Sequence of Actions”.