help Phone Control via PC with SwyxCTI and SwyxCTI+ › Changing the CTI+ mode of an external telephone after logging off, shutting down and restart of SwyxIt! or Swyx Connector for Skype
Changing the CTI+ mode of an external telephone after logging off, shutting down and restart of SwyxIt! or Swyx Connector for Skype
By activating the checkbox "Use CTI each time I start SwyxIt!“ or "Use CTI each time I start Swyx Connector for Skype", you select whether SwyxIt! or Swyx Connector for Skype runs in CTI mode for the current session only or every time when it starts.
When this option is activated before shutting down SwyxIt! or Swyx Connector for Skype, the following note appears after restarting the program (depending on whether the CTI pairing could be established automatically or not:
CTI mode has been established automatically
*Click on "Continue Using CTI" to further control , the telephony device or an external phone with SwyxIt! orSwyx Connector for Skype.
*Click on "Change CTI configuration" to configure your CTI pairing.
*Click on "Switch off CTI" to end the CTI mode and use SwyxIt! or Swyx Connector for Skype in normal mode.
CTI mode could not be established automatically
If a charging circuit appears next to the "CTI" button after the program has been restarted, this means that the CTI link could not be restored automatically.
It is possible that either SwyxPhone, the telephony device or the external telephone are switched off, or you are not logged on to. Switch on the device or external telephone.
Last modified date: 08.12.2020