help Phone Control via PC with SwyxCTI and SwyxCTI+ › Ending CTI mode
Ending CTI mode
To end the CTI mode 
1 Click on “Settings | CTI..." in the menu bar.
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Click on the „CTI“ button on the lower menu bar in the Swyx Connector for Skype main window to access the CTI settings directly, e.g. if you would like to disable CTI.
2 By deactivating the option "Also deliver calls to this number when SwyxIt! is not running or CTI is deactivated” or “Also deliver calls to this number when Swyx Connector for Skype is not running or CTI is deactivated”, you ensure that incoming calls are no longer forwarded to the external phone after the CTI mode is deactivated.
3 Deactivate the check box "Use CTI to control a device" and click on "OK".
The paired device will be disconnected and SwyxIt! or Swyx Connector for Skype is not in the CTI mode anymore.
See also SwyxIt! or Swyx Connector for Skype controls an external phone.
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The CTI Mode cannot be ended via the controlled devices, but only from CTI SwyxIt!.
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If the checkbox “Activate CTI” is greyed out, and you cannot close the CTI mode, please contact your administrator.
Last modified date: 08.12.2020