help | 9 Creating and editing Users | Editing user-specific files
9.18 Editing user-specific files
During the SwyxWare installation, global files such as ring tones, announcements, etc. are created for all users. Furthermore, additional files can be created specifically for a user. The user can, for example, record his own greetings or create his own scripts. These user-specific files can be edited by the administrator or the corresponding user.
The files are displayed according to their assignment on the following tabs:
*Users
User files are assigned to a single user. Only the user himself, an administrator or SwyxServer, if he e.g. executes scripts of the Call Routing Manager, have access to these files. All files created with a SwyxIt! or SwyxWare administration, such as scripts and announcements, are saved as private files. An exception is the file "Name.wav", which contains the name of the user.
*User Standard
User default files are stored as default files in the database for a specific user (e.g. central office) during installation. This user can use these files unchanged.
* 
When a user standard is changed, the changed file is displayed on the tab User and will not be changed by a later SwyxWare update.
 
You can add, delete or save files under a different name. The total size of all files created for this user (except fax files) is specified.
* 
When saving and processing personal data, observe the appropriate applicable legal data protection regulations.
 
* 
Personal data cannot automatically be deleted from the database. In order to meet the valid data protection regulations, it may be necessary to delete the corresponding entries manually.
 
To manage the user-specific files 
1 In the menu, select User.
*For administrators, a list appears with all Users.
2 As administrator, click on in the line of the appropriate user.
3 Click on the submenu item Files.
4 Select the desired tab User or User default.
*A list appears with all user specific files.
5 Select the checkbox in the line of the file you want to select, then click one of the following buttons:
Designation
Explanation
Click on the button to download the file.
Click on the button to delete the file. You can select multiple files to be deleted.
Click the button to edit the file properties, see To add a file.
Click on the button to display more detailed information about the file (size, date of last modification).
To add a file 
1 In the menu, select User.
*For administrators, a list appears with all Users.
2 As administrator, click on in the line of the appropriate user.
3 Click on the submenu item Files.
4 Select the desired tab User or User default.
*A list appears with all user specific files.
5 Click on Upload file.
*The configuration wizard Upload file appears.
Designation
Explanation
Click the button to upload a file from your hard disk.
Name
Specify the name under which the selected file should be stored in the database.
Scope
Users
This file should be assigned directly to the user. It is only available to the selected user.
User Standard
This file is available to all users who are logged on to this SwyxServer.
Category
Specify the category to which this file belongs.
The following categories are available:
*Ringtones
*Fax cover page graphics
*Fax cover page
*Fax Letterhead
*Call Routing Scripts
*Example Call Routing Scripts
*Bitmaps
*User pictures
*Templates
*Announcements
*System announcements
*Example announcements
*Music on hold
*Recordings
*Skins
*Other
Users
The user the file is assigned to. (This option cannot be changed.)
Description
Enter a description, if applicable.
File Properties
Private
This file is only accessible to the user himself, e.g. in one of his scripts.
Example: Call routing script with password.
Hidden
This file does not appear in the selection dropdown lists.
Example: The file '20m.wav' (twenty minutes) belongs to the time greeting and does not appear when you select a greeting message.
System
This file was created during installation and is always read-only (this option cannot be changed)
6 Click on Save.
*The new file appears in the User or User default list.
Last modified date: 01/19/2024