Synchronize user status with Microsoft Teams

help | 4 Editing General Settings | Synchronize user status with Microsoft Teams

4.20 Synchronize user status with Microsoft Teams

The presence status as well as some activities of a SwyxWare user can be displayed to other participants registered at the same SwyxServer. You can define this option for the user, see Defining call and status signaling

If a SwyxWare user also has a Microsoft Teams account, his Microsoft Teams status can be forwarded to SwyxServer and synchronized with the SwyxWare status information.

The system recognizes which Microsoft Teams user is assigned to the SwyxWare user based on the matching email addresses. Make sure that the e-mail address entered in the user configuration matches the account name (name.surname@company.com) of the corresponding MS Teams user account, see Creating Users.

Learn more about Microsoft Teams user statuses:

https://docs.microsoft.com/en-us/microsoftteams/presence-admins#presence-states-in-teams

Further information about the SwyxWare user status:

https://help.swyx.com/cpe/latest.version/Client/Swyx/en-US/index.html#context/help/status_signalling$

The data from Microsoft Teams to SwyxWare is transmitted encrypted in network traffic.

This function is not supported in the standby scenario.

Requirements

Last modified date: 02/04/2022