Swyx Connector for Skype for Business 〉 Enabling/ disabling call forwarding
 
Enabling/ disabling call forwarding
You have the following options to enable/ disable call forwarding with Swyx Connector for Skype:
*If busy
*If no reply
*All Calls
For further information on call forwarding, please refer to Chapter Forwarding.
How to forward calls received during a call:
1. Click on the “Options” symbol in the Skype Connector main window.
The “Settings” menu appears.
2. Select „Open Forwarding...“.
A dialog window appears, where you can change your forwarding settings.
3. Switch the toggle in the “If busy” line to “on”.
* 
The option "Forward to Voicemail" is selected by default. To retain this setting, close the dialog window.
4. Click on the ”forward to” line.
The “Forward to” menu appears.
5. Select “Forward to Voicemail”, if you would like to forward incoming calls to your Voicemail
or
select “Forward to number”, if you would like to forward incoming calls to another number.
An input field appears.
6. Enter the desired phone number.
7. Click on “OK”.
Any incoming calls received during an active call are now forwarded according to your configuration.
* 
Switch the toggle in any line to “off” to disable the respective call forwarding.
How to forward calls that you do not answer (if no reply)
1. Click on the “Options” symbol in the Skype Connector main window.
The “Settings” menu appears.
2. Select „Open Forwarding...“.
A dialog window appears, where you can change your forwarding settings.
3. Switch the toggle in the “If no reply” line to “on”.
* 
The option "Forward to Voicemail" is selected by default. To retain this setting, close the dialog window.
4. Click on the ”forward to” line.
The “Forward to” menu appears.
5. Select “Forward to Voicemail”, if you would like to forward incoming calls to your Voicemail
or
select “Forward to number”, if you would like to forward incoming calls to another number.
An input field appears.
6. Enter the desired phone number.
7. Click on “OK”.
8. Click on the “after” line.
An input field appears.
9. Enter the number of seconds, after which your call forwarding should be activated (5-180).
10. Click on “OK”.
All calls that you do not answer within the given time frame are forwarded according to your configuration.
* 
Switch the toggle in any line to “off” to disable the respective call forwarding.
How to forward all calls:
1. Click on the “Options” symbol in the Skype Connector main window.
The “Settings” menu appears.
2. Select „Open Forwarding...“.
A dialog window appears, where you can change your forwarding settings.
3. Switch the toggle in the “All calls” line to “on”.
* 
The option "Forward to Voicemail" is selected by default. To retain this setting, close the dialog window.
4. Click on the ”forward to” line.
The “Forward to” menu appears.
5. Select “Forward to Voicemail”, if you would like to forward incoming calls to your Voicemail
or
select “Forward to number”, if you would like to forward incoming calls to another number.
6. An input field appears.
7. Enter the desired phone number.
8. Click on “OK”.
All incoming calls are forwarded directly.
The lower menu bar in the Skype Connector main window appears in red and a call forwarding symbol is displayed.
* 
Switch the toggle in any line to “off” to disable the respective call forwarding.
* 
To disable call forwarding for all calls, click on the call forwarding symbol in the lower menu bar in the Skype Connector main window to access the call forwarding settings directly.