Forwarding
 
Forwarding
This chapter describes the use and configuration of call forwarding. SwyxIt! offers various easy ways to forward calls:
*to another user
*to Voicemail
*to an external device
*immediately or delayed
*when busy
Different types of forwarding can be enabled simultaneously. The appropriate forwarding will be automatically used in each case.
Configuring a Call forwarding to an external device you can define a parallel call or integrate a SwyxIt! Mobile to your system.
With the Call Routing Manager you can also create extensive redirection rules, which are only used under certain conditions (e.g. for calls at a particular time or from a specific number).For further information, please refer to the documentation "Call Routing Manager".
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The use of the Call Routing Manager must be cleared for you by the administrator.