Send email
The “Send E-mail” block can be used to send an e-mail, which can contain information concerning the call and the recorded message.
You can individually design a subject line and the e-mail text for the e-mail. For both of these entries, it is possible to use system functions for specific call information which is automatically replaced with the appropriate value by SwyxServer when the e-mail is sent.
| If you would like to send an e-mail, which contains the recorded message, you must first record a message. The e-mail will be sent even if no message exists. |
| Recorded messages which are shorter than 3 seconds will not be sent, i.e. - as in the case of a non-recorded message - only an e-mail with the data concerning the call (date, time and number) will be sent. |
Under "Properties", all three tabs "General", "Parameters" and "Connections" tabs are available for this block.
This is how you define the parameters for the action “Send E-mail”
1 Enter the recipient of the e-mail in the field “Send E-mail to:”.
2 Enter the sender of the e-mail in the field “E-mail from:”.
3 Using the field "Reply to:" you can reply to a recipient selected here.
4 Using the field "CC" (Carbon Copy) you send a copy of the e-mail to additional recipients. The name of the CC recipient is visible to all other recipients.
5 If the message should also be sent to recipients, whose name should not be visible to the other recipients, use the field "BCC" (Blind Carbon Copy).
6 Enter the subject of the e-mail in the “Subject:” field and the text of the e-mail in the “Body:” field.
7 Indicate whether you would like to sent the e-mail without an attachment, with the last recorded message or with a file (e.g. a file in WAV format).
If you select "Attach File", select the file to be sent.
8 If the user should receive notification that a Voicemail has been received for him, activate the field "New Voicemail Notification" and select the user you want to inform via the
symbol.
9 Click on “OK”.
The “Send E-mail” block can be seen on the grid interface and it available for further processing.