Calculation of wallboard parameters and sample configurations.
In this chapter the calculation formulas of the wallboard parameters (thresholds) are shown for the three categories “Normal”, “Warning” and “Fail”. Additionally you’ll find three sample configurations for orientation and quick setup.
Example 1: Average threshold, average number of usersExample 2: Low threshold, low number of usersExample 3: High threshold, higher number of users|
Waiting
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|
X = 5
|
X = 2
|
X = 10
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Normal:
<X*0,5 (rounded up) |
< 3
|
< 1
|
< 5
|
|
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Warning threshold:
>=X*0,5 (rounded up) |
> = 3
|
> = 1
|
> = 5
|
|
|
Fail threshold
>=X |
> = 5
|
> = 2
|
> = 10
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Users busy
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X = 80%
|
X = 50%
|
X = 90%
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Normal: <X-20
(Users busy/available*100%) |
< 60%
|
< 30%
|
< 70%
|
|
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Warning threshold:
>=X-20 |
> = 60%
|
> = 30%
|
> = 70%
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|
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Fail threshold
>=80 |
> = 80%
|
> = 50%
|
> = 90%
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Users available
|
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X = 0
|
X = 5
|
X = 10
|
|
Normal:
>=X*1,3 (rounded, min. 1 higher) |
> 1
|
> 7
|
> 13
|
|
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Warning threshold:
<=X*1,3 (rounded, min. 1 higher) |
= 1
|
< = 7
|
< = 13
|
|
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Fail threshold
<=X |
= 0
|
< = 5
|
< = 10
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Ø waitingtime
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|
X = 40
|
X = 20
|
X = 120
|
|
Normal:
<=X*0,75 (rounded up, in sec.) |
< 30
|
< 15
|
< 90
|
|
|
Warning threshold:
>=X*0,75 (rounded up, in sec.) |
> = 30
|
> = 15
|
> = 90
|
|
|
Fail threshold
>=X (in sec.) |
> = 40
|
> = 20
|
> = 120
|
|
|
Service level
|
|
X = 80%
|
X = 90%
|
X = 70%
|
|
Normal:
>((100-X)/2)+X (rounded up)) |
> 90%
|
> 95%
|
> 85%
|
|
|
Warning threshold:
<=((100-X)/2)+X (rounded up) |
< = 90%
|
< = 95%
|
< = 85%
|
|
|
Fail threshold
<=X |
< = 80%
|
< = 90%
|
< = 70%
|
|
|
Missed
|
|
X = 5
|
X = 2
|
X = 10
|
|
Normal:
<X*0,5 (rounded up) |
< 3
|
< 1
|
< 5
|
|
|
Warning threshold:
>=X*0,5 (rounded up) |
> = 3
|
> = 1
|
> = 5
|
|
|
Fail threshold
>=X |
> = 5
|
> = 2
|
> = 10
|
Last modified date: 08/13/2019