Automatically Start Shomi Call Recording and Analysis via Reach

11.1.4 Automatically Start Shomi Call Recording and Analysis via Reach

Users can also automatically start Shomi call-analysis when they answer a call. This can be enabled by selecting the Start call analysis automatically option in the Reach profile. When this Reach profile is active, Shomi automatically records all calls as soon as they begin.

If the administrator has enabled the Start Call Analysis Automatically option for one of your REACH profiles, you will receive an email notification stating that all calls will be automatically recorded and analyzed by Shomi as soon as the REACHprofile is activated.