Defining the data retention

8.35 Defining the data retention

You can limit the retention time of certain data in the database. After the specified periods have expired, the files are automatically deleted. You can also set the maximum memory size for voice messages.

Storage limits set at the platform level cannot be exceeded by the UC Tenants administration. However, customer administrators can set lower values.

When saving and processing personal data, observe the appropriate applicable legal data protection regulations.

Partner Administrators cannot edit this setting.

To define the data retention

1 Select in the menu Platform | General settings

select in the menu Partner and click in the line of the corresponding partner on Select.

Partner Administrators cannot edit this setting.

Administrators of the partner level choose in the menu Administration.

Click on the additionally appeared submenu item General settings.

2 Click Retention.

3 Enter the time span in days after which the following data is deleted from the database:

Change log

Reporting data and emails with usage reports

Call Detail Records (CDR)

For more information on single connection information, see h ttps://help.enreach.com/cpe/latest.version/Administration/Swyx/en-US/index.html#context/help/CDR_$.

Trunk recordings

Records of conversations.

You can control the storage size for the trunk recordings under UC Tenant | Maintenance | Storage, see 8.36 Check storage space for trunk recordings

Voice messages

Personal "answering machine" messages for SwyxWare users or user groups

Voice message rate

Maximum memory size for "voicemail" messages addressed to individual users. When the upper limit is reached, the data are updated in rotation (the oldest are deleted, new ones are saved).

Group voice message rate

Maximum memory size for "voicemail" messages addressed to user groups.

4 Click on Save.