8.34 Defining the data retention
You can limit the retention time of certain data in the database. After the specified periods have expired, the files are automatically deleted. You can also set the maximum memory size for voice messages.
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Storage limits set at the platform level cannot be exceeded by the UC Tenants administration. However, customer administrators can set lower values.
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When saving and processing personal data, observe the appropriate applicable legal data protection regulations.
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Partner Administrators cannot edit this setting.
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To define the data retention
1 Select in the menu Platform | General settings
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select in the menu Partner and click in the line of the corresponding partner on Select.
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Partner Administrators cannot edit this setting.
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Administrators of the partner level choose in the menu Administration.
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Click on the additionally appeared submenu item General settings.
2 Click Retention.
3 Enter the time span in days after which the following data is deleted from the database:
![*](bullet_black.svg)
Change log
![*](bullet_black.svg)
Reporting data and emails with usage reports
![*](bullet_black.svg)
Call Detail Records (CDR)
![*](bullet_black.svg)
Trunk recordings
Records of conversations.
![*](bullet_black.svg)
Voice messages
Personal “answering machine” messages for SwyxWare users or user groups
![*](bullet_black.svg)
Voice message rate
Maximum memory size for “voicemail” messages addressed to individual users. When the upper limit is reached, the data are updated in rotation (the oldest are deleted, new ones are saved).
![*](bullet_black.svg)
Group voice message rate
Maximum memory size for “voicemail” messages addressed to user groups.
4 Click on Save.