help • 8 Creating and editing UC Tenants • Viewing UC Tenants’ system values and stopping, restarting or setting up instances again
8.29 Viewing UC Tenants’ system values and stopping, restarting or setting up instances again
You can view the system values of UC Tenants. Should a SwyxWare installation not function properly, you can redeploy the instance on which the UC Tenant affected is operated via the SwyxON Portal. If the setup has failed, you can set up the instance again under the same name. The settings you have defined for the UC Tenant and the network/VPN connection on the portal as well as the settings laid down in the SwyxWare Administration then remain. If the creation of a UC Tenant has failed you can re-create the UC Tenant. Metadata like name, domain and location settings are retained, see 8 Re-creating UC Tenants .
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Stopping or redeploying instances results in an interruption of services at the affected customer’s. All ongoing telephone calls are terminated.
 
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The redeployment of instances is only possible if the software version installed on the UC Tenant is available during the redeployment.
 
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The redeployment of instances is only available for standard configurations. Special configurations which are not saved on the SwyxON database, such as extra entries in the Windows registry, area not restored.
 
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The redeployment of instances can take quite a while.
 
To view the system values of UC Tenants
1 Select in the menu UC Tenant.
*A list appears with all UC Tenants or the selected Partner’s UC Tenants.
2 In the row of the corresponding UC tenant, click on Select.
*The following submenu appears UC Tenant. You can edit the settings for the selected UC Tenant.
3 Select in the menu UC Tenant | Maintenance.
*The following information will appear:
Label
Explanation
Host name
Host computer’s name
IP address of the datacenter host
Internal IP address of the UC Tenant
Subnet mask of the management network
Internal subnet of the UC Tenant
IP address of the management network
IP address of the host computer
Status
Instance status (switched on or off)
System operating period
The period of time since the last restart of the instance
Scale Unit
The name of the scale unit to which the UC Tenant is assigned.
vCPUs
Number of assigned processors
RAM
Available memory resources
VM Ware Template
The virtual machine template on which the tenant is based.
Memory capacity
UC Tenant’s assigned/unassigned free memory space
To stop, restart or redeploy an instance
1 Select in the menu UC Tenant.
*A list appears with all UC Tenants or the selected Partner’s UC Tenants.
2 In the row of the corresponding UC tenant, click on Select.
*The following submenu appears UC Tenant. You can edit the settings for the selected UC Tenant.
3 Select in the menu UC Tenant | Maintenance.
*Click Stop instance, Start instance or Restart instance.