help | 8 Creating and editing UC Tenants | Downloading SwyxWare trace files
8.30 Downloading SwyxWare trace files
You can download SwyxWare trace files for troubleshooting purposes.
To download SwyxWare trace files 
1 Select in the menu UC Tenant.
*A list appears with all UC Tenants or the selected Partner’s UC Tenants.
2 Click in the row of the corresponding UC tenant on Select.
*The submenu appears UC Tenant. You can edit the settings for the selected UC Tenant.
3 Select in the menu UC Tenant | Maintenance.
4 Click on Trace files.
5 Use the search field to filter the list of trace files.
6 Click on Show file list to display the entire list of trace files.
* 
You can use the standard file filters for the Windows search function.
 
7 In the line of the appropriate trace file, click on to download the file.
You can also download trace files via Remote Admin Connector, see section Accessing SwyxWare Administration.
Last modified date: 07/20/2022