help | 16 Help in case of problems | Handling System Errors
16.3 Handling System Errors
You had unexpected problems with your Swyx Mobile for iOS? Exchange information about system errors with our developers.
To share diagnostic data with our developersĀ 
1 Open System Preferences on your iPhone.
2 Select Privacy | Analytics.
3 Activate Share iPhone & Watch Analytics.
4 Activate Share with App Developers.
This is the only way to give our app developers the opportunity to improve Swyx Mobile for iOS.
To send us the diagnostic data in individual cases via e-mailĀ 
If you do not wish to share the diagnostic data in principle, you can also send us the data in individual cases via e-mail.
1 Open System Preferences on your iPhone.
2 Select Privacy | Analytics | Analytics Data.
3 Search by scrolling to Swyx-Mobile-[data-time].ips.
4 Open the file.
5 Tap on the share icon and send us the file with a short description by e-mail to "mobile-for-ios@swyx.com".
Thank you very much!
 
Last modified date: 03.08.2022