help | 17 Terminology
17 Terminology
Unclear on some of the functions or terms? Please find below some explanations of the most common terms regarding Swyx Mobile for iOS.
The “Recents” menu contains a list of calls. An arrow indicates which calls you have made, accepted, and missed. Voicemails are also displayed here as a symbol.
Favorites are all of the contacts you have added to your Favorites list. By tapping on the profile picture you are connected directly to your call partner.
Conferences are calls involving several parties. You can initiate a conference call when you are connected with two parties at the same time.
Contact source
Contact sources are the various address books you can import into Swyx Mobile. You can have your Swyxcontacts, your Xing contacts, your personal Apple contacts, or all contacts displayed simultaneously.
Remote Connector
With the cloud-based concept of the Swyx Remote Connector, SwyxWare offers a remote access technology with which you can also log on to SwyxServer outside the company network. All data is encrypted and sent through a tunnel.
Call forwarding
If you have configured call forwarding, an incoming call is transferred to a number you have selected. You can set call forwardings and the corresponding destinations dependent upon your availability status.
Standby server
A standby server is a second, redundant SwyxServer, which in case of a failure (e.g. network problems) performs all tasks of the failed SwyxServer automatically. In order to use this feature, the SwyxStandby option pack must be installed. The master/standby scenario is not supported by Swyx Mobile.
"Session Initiation Protocol" describes a network protocol for establishing a telephone connection between two or more parties.
Status indication
Status indication describes the information (Available, Do not disturb, etc.) and status message you have selected for your profile in order to provide another party with more information about your availability.
SwyxServer is a telephone server providing the complete feature set of a private branch exchange. It controls the call handling (e.g. forwarding calls to other extensions, the public telephone network or your voicemail) and manages all users connected.
Last modified date: 03.08.2022