help | 3 Sign In - First steps
3 Sign In - First steps
If Swyx Desktop for macOS has not been set-up to launch automatically for you, then you can open the application as follows.
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Swyx Desktop for macOS version 3.0.0 and higher only supports a macOS 10.12 (Sierra) version.
 
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When saving and processing personal data, observe the respective applicable legal data protection regulations. If you have any questions in particular concerning data protection regulations in SwyxWare, please contact your administrator.
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Personal data cannot be deleted automatically. In order to meet the valid data protection regulations, it may be necessary to delete the entries manually. For further information, please refer to SwyxWare Administration documentation.
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In order to use Swyx Desktop for macOS, you have to be connected with SwyxServer. Please contact your administrator for further information.
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In order to be available for phone calls directly after turning on your Mac, go to “System Prefences | Users & Groups” and click on “Login items”. Using the "+" under the list of programs, you can add Swyx Desktop to the objects that automatically launch when starting the computer.
To log-on to Swyx Desktop 
1 Double click on the Swyx Desktop symbol in the Dock.
 
*After the first start of Swyx Desktop for macOS, the following message appears:
To allow this, enter the Mac password for the keychain and click on Always allow.
*The Settings window appears.
2 Enter the server addresses of the internal and external server. At least one server address must be entered.
3 Click on Account.
4 Enter your username and password.
5 Enable Remember password, if you would like to save your user credentials.
6 Click on Log in.
For further information, please refer to Account Settings.
If a green circle is shown around your profile picture, you are connected to SwyxServer and have access to all features of Swyx Desktop for macOS.
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The number of telephony clients that can log on to SwyxServer is limited to four per user. This means that a user can log in to the conference room simultaneously with a Swyx Desktop Client, a SwyxPhone at the workstation and another SwyxPhone.
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By clicking on Swyx Desktop | Preferences, you can change your user credentials at any time.
To configure Swyx Desktop for macOS via an URL (Easy configuration) 
1 Click on the URL, which has been sent via Email from your administrator.
It contains the following parameters:
*User
*Internal server
*External server
*Connection mode
*Connection type
2 Enter user name and password to apply the settings and to log in at Swyx Desktop for macOS and click on Apply.
Settings imported successfully.
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Click on to get an overview about the parameters included in the URL.
3 Click on Continue.
If a green circle is shown around your profile picture, you are connected to SwyxServer and have access to all features of Swyx Desktop for macOS.
Last modified date: 12.22.2021