Managing users
Under Environment members you can manage the users. You can remove users or temporarily take over their roles for testing purposes, edit roles and inbox tags.
To remove a user
1 Click on the drop-down menu next to the logo of your organisation and select the desired environment.
2 Click on Members.

The list of users is displayed.
3 Click

in the line of the desired users.

The user is removed from the environment.
To “impersonate” another user
1 Click on the drop-down menu next to the logo of your organisation and select the desired environment.
2 Click on Members.

The list of users is displayed.
3 Click

in the line of the desired users.

A pop-up window in which you have to confirm the operation opens.
4 Click OK.

A hint in the title bar indicates that you are currently “impersonating” another user.

The view of DialoX - Social Messaging that the selected user has with their assigned roles is displayed.
5 Click the hint to undo the operation.

A pop-up window in which you have to confirm the operation opens.
6 Click OK.

The “impersonation” ends and you are redirected to your own account.
To edit the inbox tags
1 Click on the drop-down menu next to the logo of your organisation and select the desired environment.
2 Click on Members.
The list of users is displayed.
3 Under Inbox Tags, click

in the line of the desired users.
4 Click Select to add tags from the drop-down list.
or
4 Click on an existing tag to remove it.
5 Click on

.

The changes are saved.
For the creation of inbox tags, see
3.2.3 Tags.