help | 1 Introduction
1 Introduction
The DialoX - Social Messaging Platform allows you to manage conversations via the messaging apps your customers already use on a daily basis (Whatsapp, etc.) and offer support with human agents or chatbots (virtual agents) through these apps. Thanks to asynchronous messaging, customers can get in touch with you anytime, anywhere (even outside business hours).
DialoX - Social Messaging supports various messaging channels. This manual describes how to set up and use bots on the DialoX - Social Messaging platform.