1 Click Settings in the menu bar.
2 Click Identity to open the Bot Identity page.
3 Enter the name of your company.
4 Click in the Languages field to add or change languages. Repeat this process for all languages you want your bot to support.
5 Select the time zone that will apply to the bot.
6 Enter the URL in the Privacy Policy URL field if your organisation has a privacy policy page.
7 Click on

. You may need to scroll first to find the button.
8 Click on

.