help | 2 The Graphical Script Editor | Examples | Example “Answering Machine” | A High-Performance Answering Machine
2.9.1.2 A High-Performance Answering Machine
If a call is received on the weekend or after business hours, a Voicemail will be recorded. During business hours (Monday to Friday from 8:00 a.m. to 5:00 p.m.) and excluding the lunch break (12:00-12:30), an attempt will first be made to connect the call to the original destination. If the person called does not answer or if this person is called during the lunch break, the call will be redirected to the operator. If the operator does not answer or if the caller presses the ‘#’ key during the announcement, a Voicemail will be recorded.
Last modified date: 05/20/2022