Creating a New Script
New rules or actions can be created in the Call Routing Manager.
This is how you create a new rule script
1 Open the Call Routing Managers in SwyxIt!.
2 Click on "New Rule…".
A window will appear in which you can choose between the Rule Wizard and the Graphical Script Editor.
| The “New Rule” window will only appear if you have the right to edit rules using the Graphical Script Editor. |
See also User Rights.
3 Select the required option “Graphical Script Editor“ and click on the ”OK” button.
the Graphical Script Editor appears. On the right side of the window, you will see the default blocks for the rule: "Start rule", "Rule executed", "Rule skipped" and "Call disconnected".
You can now position the blocks you want on the grid interface in the script window and enter the appropriate parameters. The contacts of all blocks (the input as well as the outputs) must be connected. In the Info pane you will see the messages concerning the errors and warnings. These messaged provide information concerning any missing connections or parameters.
This is how you create a new action script
1 Open the Call Routing Manager in SwyxIt!.
2 Click on "Sequence of Actions".
The window“Sequence of Actions – Definition” appears.
3 Click with the right mouse button on any action in the list of available actions.
The context menu will appear.
4 Click on "New GSE Action".
“the Graphical Script Editor” window will appear. On the interface you will see the default blocks for a action: "Start rule", "Rule executed" and "Call disconnected".
You can now position the blocks you want on the grid interface in the script window and enter the appropriate parameters. The contacts of all blocks (the input as well as the outputs) must be connected. In the Info pane you will see the messages concerning the errors and warnings. These messaged provide information concerning any missing connections or parameters.
Last modified date: 06.16.2023
