help | 16 Lotus/IBM/HCL Notes - Telephoning with SwyxIt! | Dialing from Lotus/IBM/HCL Notes
16.3 Dialing from Lotus/IBM/HCL Notes
To dial from Lotus/IBM/HCL Notes, a button is available in the Lotus/IBM/HCL Notes toolbar. This allows you to start the SwyxIt! dialing help in Lotus/IBM/HCL Notes from any location.
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This feature is not part of SwyxIt! Setups. The installation pack is available via Swyx Help Center.
 
After activating the SwyxIt! Phone Dialer, you can use a search function to find a contact in the standard databases. The contact's numbers can then be transferred to the Phone Dialer.
If you start the SwyxIt! Phone Dialer in an e-mail, a calendar entry, an allocated task or a Lotus/IBM/HCL Notes contact, the SwyxIt! Phone Dialer offers the numbers found in each contact.
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If the e-mail is a Voicemail, the caller and not the sender (SwyxServer) will be applied in the SwyxIt! Phone Dialer.
 
To call a subscriber from Lotus/IBM/HCL Notes 
1 Click on the SwyxIt! symbol in the menu bar.
Or
As applicable, mark with a click the contact, the e-mail, the calendar entry or task of the desired call partner, and click in the menu bar on the SwyxIt! symbol.
The SwyxIt! Phone Dialer will open.
2 If available, enter the name of the desired call partner, and click on "Resolve". The configured databases will be searched. If there are multiple results, these are displayed in a select list. Select the relevant contact and click on "OK" to return to the dialog field "SwyxIt! Phone Dialer".
3 If you would like to assign the call to a project, enter the project number or select the number from the existing dropdown list.
See also Project Codes.
4 If the selected contact has more than one number, all available numbers will be displayed.
5 Click on the "Dial" button assigned to the desired number.
The SwyxIt! window displays on top and the number will be dialed by SwyxIt!.
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In order for SwyxIt! to be able to use the numbers entered in Lotus/IBM/HCL Notes, the numbers must be recorded in the correct format. See also Number formats.
 
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Please pay attention to the country-specific particularities, as in Italy, for example: The preceding zero must be included here in the local area code.
 
Last modified date: 10.19.2023