User Rights

3.9 User Rights

A SwyxWare user can have different user rights. Certain restrictions on outgoing calls can be defined, and on the other hand, the use of certain functionalities can be denied.

You can obtain more information from your administrator.

Call Permission

There are different levels for call restriction, which the administrator can variably organize, e.g.

Internal calls

only calls within the SwyxWare

Local calls

only calls without prefix

Long distance calls

Calls within the country; without international prefix

International calls

all calls with international prefix

In addition, the Administrator can disable specific numbers or area codes (e.g. codes with increased rates).

You can obtain more information from your administrator.

Available Functions

There are various SwyxIt! functions which the administrator can allow or disable for users. These functions can be assigned via function authorizations or a specific administrator profile. You can obtain more information from your administrator.

Change forwardings

A user is allowed to modify the call forwardings (Unconditional, No reply, Busy), i.e. the user can either set a number, to which the call is to be forwarded or determine that all calls will be forwarded directly to the Voice Box.

See also Collaboration by mouse click.

The Collaboration function can only be executed between SwyxIt! users. Collaboration with a SwyxPhone is not possible. Both subscribers must have installed TeamViewer from version 8 on (for better usability from version 9 on) on their computers and must have the right to share applications. A user can only permit one application share at a time.

Change Local Settings

In the local configuration, users can define, which server they log in to, and if the log-on is made via the local network or SwyxRemoteConnector. Further local configuration affect the username, the E-mail-Client by SwyxIt! and the used speech compression.

The local settings for the voice terminals are made on another tab. These setting are valid for the local computer and are normally not changed again after installation.

The local configuration cannot be performed in the SwyxWare Administration. For this reason it is possible to change the local configuration directly on the user's computer when SwyxIt! is logged off. The altered local settings become effective as soon as SwyxIt! logs on again.