The action “Play Announcement” plays an announcement for the caller. If the call has not yet been picked up, it will automatically be picked up before this action is executed.
1 Define the announcement.
You have several options:
From the dropdown list select a file.
Browse your hard drive by clicking on
.
Click on
, to listen to the selected file. Click on
to stop playing the file.
To record a new announcement, click on
: You will now be prompted to enter a file name. The “Start Recording” window will appear. Click on “Start” to begin recording the announcement. Stop recording by clicking on
.
To delete the selected file, click on
.
| The WAV files, which the administrator has made available to all users, have the extension “(Template)” in the file name. These templates cannot be deleted. |
2 Click on “OK”.