The parameters for Voice Box can be specified on this tab.

"SwyxVoicemail" must be activated in the user's feature profile.

The Voice Box announcement which is pre-selected for all users is selected in this field. All Voice Box Announcement Files which are made globally available and which are stored in the database will appear in the drop-down list. These hold music files all have the "16 kHz 16 Bit PCM mono" audio format. You can search the network for other files in any WAV format using "Browse" (). After you have chosen a WAV file, it will be converted into the above format and then saved in the database.

If the SwyxIt! telephony client is also installed on your administration computer, you also have the option of using audio equipment to record a Voice Box announcement. When you click on "Record" (), you will be asked for a file name. Then click on "Start" to begin recording. To stop recording, click on "Stop" (). "Delete" () is used to remove the selected file. Please note that you can only delete files which you have created.

If the caller enters the DTMF number ‘0’ during the announcement, the Voice Box will be interrupted and the call will immediately connect to an operator(Operator (AutoAttendant)).

Voice messages are recorded by default during a new installation with the Opus codec. In case of an update, the previously selected compression remains. Alternatively, it is possible to use other implemented or user-defined compressions in order. The compression to be used can be set for all users andall groups, or individually for each user and each group. The following settings are possible: