22.6 Dial by Name
This action e.g. is part of the operator script. This gives the caller the option of being put through to a user, assuming he knows the user's name. It uses the files 'name.wav' in the user files.
Script Process
An announcement is played first:
"Hello! You have reached the automatic dial by name. Please type the name of the desired subscriber on the telephone keyboard." Here the letters A, B and C correspond to the 2 button, the letters D, E and F correspond to the 3 button, etc.
This announcement will be cancelled upon entry of a DTMF tone. The list of user names is searched after each entry:
If more than three users with the entered letters are found, an additional letter entry will be prompted.If two or three users are identified, the caller can select from these per DTMF.If only one entry is found, the caller will be directly connected to this user.If no entry is found, the dial by name function will be discontinued.The caller can cancel the name search at any time with ‘#’ and return to the dial by name menu.Last modified date: 01/24/2024