25 SwyxCTI and SwyxCTI+
With SwyxIt! in CTI mode (CTI SwyxIt!), you can control phones from your computer..
With SwyxCTI the following options are available:
CTI SwyxIt! controls a SwyxPhoneCTI SwyxIt! on a terminal server controls SwyxIt!Additionally, the SwyxCTI+ option contains the following functions:
CTI SwyxIt! controls a Third Party device, e. g. a DECT deviceCTI SwyxIt! controls an external phone via the phone’s numberSee also https://help.enreach.com/cpe/13.30/Client/Swyx/en-US/index.html#context/help/phonecontrol_cti_$.
You need an appropriate license for the use of the SwyxCTI+ option.
If you use SwyxCTI+ in combination with SwyxWare for DataCenter, you have to activate "SwyxCTI" and "SwyxCTI+" in the standard feature profile.
In column "CTI+" of SwyxWare Administration user list, you can see if CTI+ is configured for a user. The number of users cannot be bigger than the number of available SwyxCTI+ licenses.
Using SwyxIt! in a terminal server environment is only useful, if SwyxIt! is operated in CTI mode. In order to achieve this, a registry key must be set. For further information please refer to the knwoledge database
Last modified date: 01/24/2024