1
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Hardware
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Make certain that the necessary hardware conditions have been fulfilled
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2
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Software
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Check whether you have the necessary software, e.g. Windows Server, Firewall or virus scanners.
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3
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Network
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Check your network in order to guarantee interference-free transmission.
See Network requirements.
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4
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Installation of the ISDN Cards
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For access to the public ISDN (SwyxGate), install the necessary ISDN cards. See Installation of the ISDN Cards.
You will find the necessary test programs in Tools & Traces.
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5
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Voice Box
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You will need an SMTP capable mail server for the Voice Box functionality. SwyxServer Sends the voice messages via this to the users.
When installing SwyxWare you will need the name of the mail server, e.g. mail.company.com.
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6
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Database
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Install the database for user administration, along with the necessary software .Net Framework. See Install Microsoft SQL Database.
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7
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Installation of SwyxServer
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You must license SwyxWare.
For licensing with a license key, have the license certificate ready that you received as a PDF file.
For information on Online Licensing, see Online Licensing.
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8
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Installation of the SwyxWare Administration
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Then install SwyxWare Administration to configure SwyxServer.
You can also install the SwyxWare Administration on another computer, see Installation of a SwyxWare component on an additional computer.
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9
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Installation of Swyx Control Center
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Then install Swyx Control Center to configure SwyxServer.
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10
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Installation of Swyx Push Notification Service
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Then install Swyx Push Notification Service.
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11
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Installation of Swyx Visual Groups
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Then install Swyx Visual Groups.
The current documentation for SwyxVisualGroups can be found at:
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12
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Licensing
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You must license SwyxWare.
For licensing with a license key, have the license certificate ready that you received as a PDF file.
For online licensing, make sure that an SwyxWare instance has been created in the operator.
For information on Online Licensing, see Online Licensing.
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13
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Number plan
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Plan the topology of SwyxWare before installation, and design a number plan (e.g. for company headquarters and branches).
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14
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Configuration of SwyxServer
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For details of how to change SwyxServer settings after installation, please refer to Configuration of SwyxServer.
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15
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Create users and groups
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For details of how to set up new users and groups after installation, please refer to Configuring SwyxServer settings.
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16
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Scripts
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When carrying out the first configuration, adapt the scripts to the conditions in the company.
See Scripts.
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17
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Setting up connections
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Creating External Connections
ISDN
Set up the access to the public telephone network (PSTN).
See ISDN connections.
SIP Trunk
You need to have the access data for the relevant SIP provider. See SIP Links.
Further connection options:
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18
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Install a Desktop Client and SwyxPhone
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Install the telephony client or telephones of the SwyxPhone family on the workstation computers.
See Connection of SwyxPhone and SwyxIt! and the SwyxIt! documentation.
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