Internal numbers
The numbers 110 and 112 are reserved for emergency calls in Germany. As of SwyxWare V13.30, these numbers are always interpreted as emergency calls, even if they are assigned to an internal user.
The internal number is the user's numbers on which he can be called internally, i.e. by other users at the same location or from other networked locations. The internal number is freely definable and need not necessarily correspond to the extension of the external number, though this is the most common way of assigning internal numbers. (Example of an internal number that differs from the user's extension: External number +44 20 5666 227 -> Internal number 5227). This internal number can consist of any number of digits up to a maximum of 10 digits. It should merely be ensured that the format of the internal numbers does not conflict with other numbers or codes used in the system. For example, an internal number cannot begin with "0" if this is defined for the public line access for this location. It is also possible for a user to be assigned more than one internal number. It is not permissible for a user's internal number to begin with another user's internal number.
Example:
User1 has the internal number 12345, User2 may not be given the internal number 1234, but 1235 is permitted.
Number plan
The introduction of internal numbers enables a common number plan to be used in networked SwyxWare locations.
This approach will be briefly illuminated in the following example:
A company at a Liverpool location gives all employees a three-digit internal number beginning with "2" (e.g. 201, 202, 203...). The internal numbers of the company's networked SwyxWare location in Dortmund begin with "3" (e.g. 301, 302, 303, ...). When the numbers are assigned in this way and the forwarding tables are configured accordingly, it is possible for all employees to reach all other employees, even in other locations, using the internal numbers.
Last modified date: 01/24/2024