The separate processing steps of a rule are represented by blocks in the Graphical Script Editor. There are certain blocks, which must appear in the script, the so-called “default blocks”.

The following default blocks are used when creating rules:

If a rule is skipped, then the Call Routing Manager will process the call according to its other rules.

If you create an action using the Graphical Script Editor, then there are following default blocks:

These default blocks exist on the grid interface of the Graphical Script Editor at the beginning of the creation of a rule or action and they cannot be deleted.

All other blocks are optional and can be added or removed by the user. You will find a directory of the blocks used in the interface of the Graphical Script Editor in the left window, the Info window.