1.9 Situation
When a call is received, the Call Routing Managers analyzes the current situation of the subscriber called. Based on this situation, it determines which rule should be executed.
Situations are for example:
The line is busy, which means that the subscriber is currently telephoning and all lines are busy or the option “Disable secondary call” is activated.The subscriber’s line is free and the subscriber is logged on to SwyxServer, i.e. he could take the incoming call. This is also the case if the subscriber is currently on the telephone, but other lines are still free and the option “Disable secondary call” has not been activated.The subscriber is "absent" according to the calendar.The subscriber is not logged on to the SwyxServer.