8 Forwarding
This chapter describes the use and configuration of call forwarding. SwyxIt! Classic offers various easy ways to forward calls:
to another userto Voice Boxto an external deviceimmediately or delayedwhen busy Different types of forwarding can be enabled simultaneously. The appropriate forwarding will be automatically used in each case.
When you want to forward a call to an external device you can define a Parallel Call or integrate a SwyxIt! Mobile into your system.
With the Call Routing Manager you can also create extensive redirection rules, which are only used under certain conditions (e.g. for calls at a particular time or from a specific number). See also help.enreach.com/cpe/13.28/CRM/Swyx/en-US/index.html#context/help/system_rules_$.
The use of the Call Routing Managers and the Graphical Script Editor must be cleared for you by the administrator.