If you want to edit the Global Phonebook, you must have the appropriate permissions. Contact your administrator for further information.

The Global Phonebook contains entries for SwyxWare users with their respective numbers, as well as manually created entries (e.g. external numbers which are relevant for all users). You can only edit the manually created entries in the Global Phonebook. Changes to users can only be made via the SwyxWare Administration. Contact your administrator for further information.

If you are authorized to change the Global Phonebook, then along with the number, description and availability for an entry you will also see in the Global Phonebook whether the entry can be edited by you, and whether it is visible for users who are not authorized to change the Global Phonebook.

Entries are changed, created or deleted in the same way as for the Personal Phonebook ( To add a subscriber to the Phonebook, To change an entry in the Phonebook, or To delete an entry in the Personal Phonebook).

The Global Phonebook can only be imported or exported via SwyxWare Administration. Contact your administrator for further information.

If you are changing the Global Phonebook, you can additionally input a description when creating or changing an entry. This description is then displayed in the relevant column in the Global Phonebook. You can also use the checkbox "Show in Phonebook" to say whether the entry should not be visible to all users. However, users with authorization to change the Global Phonebook will always see this entry (with the note "Hide" in the column).