2.2 Rule Wizard or Graphical Script Editor?
To create and edit the rules of the rule book you can choose between the Rule Wizard and the Graphical Script Editor. The rule book containing all rules, is stored for you on the SwyxServer.
If you select a rule for editing, the Call Routing Manager will open the corresponding editing program, which means either the Rule Wizard or the the Graphical Script Editor will open. If you create a new rule, you can choose between using the Rule Wizard and the Graphical Script Editor.
The following is a description of some differences between these editing programs:
Editing Rules
If a rule was created with the Rule Wizard, it will appear in the Call Routing Manager as an activated rule, which is indicated with a checkmark. In the window “Description: This rule shall apply…”, an automatically generated text will appear. In this text you will see the parameters that can be changed underlined in blue.
If a rule was created and saved using the the Graphical Script Editor, the script will be checked for errors and -if it is error free- it will be added to the Rule Book of the Call Routing Managers. It will also appear as an activated rule. In the window “Description: This Rule shall apply...”, you will find the text you added during the rule creation process To create or edit an action using the the Graphical Script Editor, open the shortcut menu of an action.
If you have the right to use the the Graphical Script Editor, make certain that the the Graphical Script Editor is installed. In the case of a user-defined installation, it is possible to install SwyxIt! Classic without the Graphical Script Editor. In this situation, start the installation of SwyxIt! Classic again and install the Graphical Script Editor.
In order for rules, which were created using the Graphical Script Editor to be taken into consideration by the SwyxServer, the ‘SwyxECR’ option pack must be installed. If the pack is not installed, these rules will be ignored by the Call Routing Manager, regardless of whether they are activated or not. No error message will be issued! Only the scripts (templates) supplied by Swyx can be run on a SwyxServer even without this option pack.
In SwyxWare Administration, the system administrator can define rules for a user, who does not have the authorization to create rules himself.
Regardless of the rights granted, you can configure your simple redirections (immediate, if busy, delayed) within SwyxIt! Classic . These redirections are only represented by the system rules in the Call Routing Manager.